Help Center
Help
Common questions — sign-up, integrations, $/hour math, billing, refunds. Not finding your answer? Email hello@horog.app.
Getting started
+Who is horog for?
Indie makers shipping 3-10 side projects, side hustlers running a day job plus 1-3 sides, and freelancers juggling multiple clients — anyone whose revenue lives in five dashboards and time lives in their head, so they don’t know the real $/hour on anything. Concrete persona examples at Use Cases.
+How long until I see my first data?
Most integrations sync within 30 minutes. Exception: App Store Connect publishes daily sales reports D+1 afternoon (US Pacific), so today’s revenue shows up tomorrow. Stripe and LemonSqueezy use real-time webhooks.
+Can I sign up with my work email?
Technically yes, but use a personal email. Job changes make data migration painful, and you probably don’t want side-project notifications hitting your work inbox. If you have a dedicated email for indie work, use that.
Integrations
+Which revenue sources are supported?
Six today — App Store Connect (direct, no RevenueCat), Google Play, AdMob, Stripe, LemonSqueezy, Polar. All auto-sync via each platform’s API, refreshed hourly.
+What about YouTube or Naver Smartstore?
Both connectors are built and in final verification. Until they open, upload the settlement CSV — it lands in the same dashboard. Join the waitlist on the landing page and you’ll hear the moment yours opens.
+Why do you talk to App Store Connect directly instead of using RevenueCat?
Most indie SaaS routes App Store data through RevenueCat. We call Apple’s App Store Connect API directly. Upsides: lower cost (RevenueCat is ~$399/mo at scale), one less external dependency, stronger privacy. Downside: we don’t do entitlement management — but horog only reads revenue, so direct is the right call for our use case. Full write-up at the blog post.
+When will Notion, Linear, GitHub be added?
Not yet. V1.5 roadmap candidates: Notion (project metadata), GitHub (commit-derived time), Cursor / Claude Code (AI coding time). Priority will be driven by what users actually ask for.
How revenue data works
+What do the revenue numbers represent?
Developer proceeds — after platform fees, refunds, and taxes. Multi-currency revenue converts via daily ECB rates.
+Is revenue real-time?
Honestly, no — Apple lags 2 days (D-2), Google settles about a day behind, Stripe is near real-time. horog syncs hourly and always shows how fresh each number is, on the dashboard and in the morning email.
+How do I add a source that has no API?
Use CSV import. For sources like Coupang Partners that only give you a settlement CSV, map the date and amount columns and upload. Re-uploading the same file never creates duplicates.
Billing
+How much does it cost?
Free forever (1 project · 2 integrations · 30-day data retention), Pro $9/mo (unlimited projects · all integrations · AI weekly insights), Pro+ $19/mo (Pro + bring-your-own-key for AI + advanced analytics). Full comparison at Pricing.
+What is your refund policy?
Full refund within 14 days of payment, no questions asked. Email hello@horog.app and it’s processed within 24 hours. After 14 days, refunds are reviewed case-by-case based on usage.
Still stuck?
Not every edge case is documented yet. Email hello@horog.app and we usually reply within 24 hours.